We in Critical Healthcare we are carefully monitoring the everchanging developments of the COVID-19 outbreak.
We are doing everything we can to support our customers globally in the current situation and we take our responsibility very seriously. Our focus is on the continuity of supplying our products as well as the safety of our people.
To prevent the spreading of the COVID-19, we are following the rules and guidelines recommended by our national and international authorities. Cleaning in our stores has been intensified, with our teams requested to regularly sanitise their hands, wear gloves when handling goods, wear masks and to maintain distance at all times. Some of our team are working from home where possible and performing meetings digitally. In terms of availability for orders, inquiries or quotations however, it is business as usual. Any of our team members who show even mild signs of flu-like symptoms have been advised to follow the government advice surrounding medical care and self-isolation, and we are ensuring that team members are supported fully during this time.
Normal delivery of products
Supply of usual emergency services products (dots, defib pads, disposable linen, burn gel etc.) is completely unaffected and can go on as usual. Delivery of said products however may be taking longer than normal due to the increased volume overall of orders coming in. We are currently engaged in expanding our warehouse team in an effort to expedite these orders as quickly as possible.
Delay in availability of Covid 19 associated products
With regard to products associated with Covid 19, we ask for your patience and understanding while we do everything we can to stay on top of this extraordinary situation. Our team are working round the clock to secure supplies for your needs and we will continue to make these products available as we receive them.
Unfortunately, the delivery time for these products is longer than normal. This is caused by the current extreme demand in the market. Naturally, the health sector needs to be a priority in this situation. We are doing everything we can, to deliver as fast and as much as possible. Thank you to all existing customers for your patience and understanding in this extraordinary situation.
Stay safe and take care of each other.
Dr. Anne Cusack
Tel: +353 57 93 33111
Critical Healthcare Limited strives to be the first choice for Emergency Medical Professionals. It is an Irish company offering a comprehensive range of emergency medical products and services to the pre-hospital market, and ambulance providers in Ireland and more recently the UK and Europe.
In today’s healthcare environment healthcare services and organisations need to deliver effective and cost-efficient patient care. Critical Healthcare is committed to working with healthcare professionals in designing and developing new products and services to ensure a safer and risk free environment for the service providers and the patient alike.
The key to Critical Healthcare’s success has been our ability to respond quickly and efficiently to our clients’ changing requirements. Proactive contract and supplier management, product rationalisation and superior materials management ensure that our services meet your bespoke requirements and guarantee optimum performance.